Terms and Conditions

General Indemnity

THE MEMBER, HEREBY CONFIRMS THAT THEY ARE PHYSICALLY AND MEDICALLY FIT TO PROCEED WITH THE EMS (ELECTRO MUSCLE STIMULATION) EXERCISE AND THE TRAINING ROUTINE. THEY ACKNOWLEDGE AND ACCEPT THAT THEY WILL CONDUCT THE EMS TRAINING ENTIRELY AT MY OWN RISK AND HEREBY IDEMNIFY AND HOLD HARMLESS BODY20 GLOBAL (Pty) Ltd, ITS FRANCHISEES AND THE TRAINERS AGAINST ANY CLAIM, LIABILITY, DAMAGE OR THE LIKE RESULTING FROM OR RELATED TO EMS TRAINING OR BEING ON THE PREMESIS OF ANY BODY20 FRANCHISE.

Terms & Conditions:

MEMBERSHIPS - The client can select a dedicated preferred time slot subject to the time slot being available. If the client misses the training session due to illness, holiday or any other reason, the client is entitled to a maximum of 4 moves or make up sessions at times other than the clients dedicated time slot subject to time slot availability and also subject to the client adhering to Body20’s 24 hour notice rule. Should the client provide Body20 with 24hr notice of their non-attendance Body20 will reward the client with up to 4 credits or moves over the duration of their agreement.

ADDITIONAL EMS SESSIONS - can be purchased at any time and the cost will be at the associated membership credit value. I.e. 6 Month membership will be billed at R300 per additional session and 12 Month membership will be billed at R250 per additional session should sessions be missed for whatsoever reason.

ALL VOUCHERS - have their own redemption period criteria. Voucher customers do not receive a dedicated time slot but are rather accommodated when the Body20 Studio can facilitate the voucher customer’s session and sessions will be booked on a session by session basis subject to the clients request and the subsequent Body20 studios availability.

24 HOUR RULE - Body20 enforces a strict 24HR notification rule, which means a customer must notify their contracted Body20 studio with at least 24 hours’ notice should they not be able to attend their booked Body20 session in order to qualify for a move or make-up session credit. Move or make-up session credits are limited to a maximum of 4 credits over the duration of any contract period. 24Hr notification is required by telephone or email communication to the clients contracted body20 studio franchise.

CANCELLATION: The client may cancel any membership at any time with 30 days’ notice by sending an email to cancellations@body20.co.za. Should the client cancel before the membership period is reached the client will be liable for a once-off cancellation fee of R2000.00 for a Body20 and Body20 Plus Memberships and R3000.00 for Inbody and Inbody Plus Memberships respectively. Should the membership not be cancelled at least 30 days before the expiry date of the membership agreement the contract will be continued on a month to month basis until the member cancels the agreement or extends the agreement on another fixed commitment term. Vouchers cannot be cancelled once purchased and have to be redeemed within the specified redemption period. If however a Member declines the debit for the monthly debit or does not pay the Cancellation Fee according to the signed Membership Agreement, the Accounts Department will hand over the matter for immediate Legal Action.

PAYMENT METHODS: The client agrees to pay via debit order for all memberships. Debit orders are run by the Body20 Global Accounts Department on the 25th of each month in advance for the upcoming month or on the 1st of the current month. Vouchers are billed and payable upfront and payment will be invoiced or taken via cash, credit card or EFT directly by your contracted Body20 studio franchisee.

Google AdWords

In accordance with some of Google’s recent compulsory policies, we herewith inform you that we might be tracking your cookies as our web site / company is currently undertaking Google AdWords remarketing of any other Google AdWords feature that tracks such cookies. By visiting this site, you agree that certain of our Google AdWords remarketing and or other advertisements can follow you as you visit other web sites that forms part of Google’s Display Network (GDN).

Note that we shall under no circumstances be utilizing any personally identifiable information as obtained through our Google AdWords remarketing campaign in any other related marketing endeavours – online or otherwise. (Such restricted utilization of information includes the sharing of such with third parties.)

The Company shall under no circumstances be using any sensitive information of any nature on any of our remarketing tags. The Company shall duly endeavour to adhere to all of the current in-effect policies of Google related to remarketing or any other form of Google advertising in all of its Google AdWords marketing campaigns. (In instances of possible non-conformity to such, the Company shall endeavour to rectify such in a prompt manner.)

You may opt out of seeing advertisements for web site, by simply clicking here: - http://www.google.com/policies/technologies/ads/. We have implemented certain Google Analytics features for the primary purpose of attempting to ascertain the success of our online marketing endeavours via the Google AdWords platform.